Matching customer receipts and credits

Summary

How to match customer receipts or credits in Sage 50cloud Pastel.

Description

You can only match credits to customer accounts. Any debit transaction counts as the original transaction, so you must match the credit against that debit.

Resolution

You match your customer receipts, credit notes or credit customer journals against your customer accounts. You do this when processing or manually from the Match Open Item menu option.

  1. Go to Process then Match Open Item.
  2. Select Customer and choose the customer account.
  3. Tick Select Periods and choose the Process Adjustments in Period.
  4. Unmatched receipts and credits will show under Unallocated.
  5. Click the + sign and click the receipt or credit.
  6. Drag the receipt or credit to the Invoice and click Save.

If you need to add more users or companies to Sage 50cloud Pastel, leave your details, and we'll be in touch.

 

 

Solution Properties

Solution ID
200203073648896
Last Modified Date
Tue Jun 30 13:30:38 UTC 2026
Views
0