How to match and unmatch customer receipts in Sage 50cloud Pastel.
Resolution
Matching a receipt
You match your customer receipts, credit notes or credit customer journals against your customer accounts. You do this when processing or manually from the Match Open Item menu option.
Go to Process then Match Open Item.
Select Customer and choose the customer account.
Tick Select Periods and choose the Process Adjustments in Period.
Unmatched receipts will show under Unallocated.
Click the + sign and click the receipt.
Drag the receipt to the Invoice and click Save.
Unmatching a receipt
Go to Process then Match Open Item.
Select Customer and choose the customer account.
Tick Select Periods and choose the Process Adjustments in Period.