Summary
How to match and unmatch customer receipts in Sage 50cloud Pastel.
Resolution
Matching a receipt
You match your customer receipts, credit notes or credit customer journals against your customer accounts. You do this when processing or manually from the Match Open Item menu option.
- Go to Process then Match Open Item.
- Select Customer and choose the customer account.
- Tick Select Periods and choose the Process Adjustments in Period.
- Unmatched receipts will show under Unallocated.
- Click the + sign and click the receipt.
- Drag the receipt to the Invoice and click Save.
Unmatching a receipt
- Go to Process then Match Open Item.
- Select Customer and choose the customer account.
- Tick Select Periods and choose the Process Adjustments in Period.
- Find the Invoice and click the +sign.
- Click the receipt and drag it to Unallocated.
- Click Save.