Sometimes when you have errors when printing reports or documents or processing some files that keep certain settings or records could be corrupted. In these instances, you can overwrite the file.
Please follow steps as below to write the font file.
CAUTION: Use caution when working with the below product functionality. Always create a backup of your data before proceeding with advanced solutions. If necessary, seek the assistance of a qualified Sage business partner, network administrator, or Sage customer support analyst.
Refer to article How do I process a backup Sage 50cloud Pastel Accounting? if needed.
Before you overwriting, ensure File name extensions option is deselected. File extensions highlight the type and the format of the file in which it was rendered. You will need to see the file extension to ensure you overwrite the correct file.
To show File name extensions in Windows 11:

To show File name extensions in Windows 10:

Overwriting any file