There are various errors that could populate if the reimbursive travel transactions and the financial value on the payslip do not reconcile YTD. This could require that the transactions be deleted and a take-on done.
NOTE: Prior to Release 5.7a, the VIPSD (Service Desk) password was required to be able to delete transactions. As from Release 5.7a, any user with access to the Reimbursive Travel (RT) screen on the Payslip (PS) screen is able to delete Year-to-date (YTD) transactions for an employee
CAUTION: Deleting the Year-to-date (YTD) Reimbursive Travel (RT) transactions, will remove the transactions from the employee's payslip, 12-month report and History Report.
NOTE: There are instances where corrections result in a significant increase in an employee's tax. The cause of this is due to an incorrect increase in the employee's YTD earnings. To correct this, simply access the employee's History (HS) Screen, on the earnings tab, remove the salary for any month between March and February (must be a month that forms part of the tax year), exit the HS screen, go back and put the salary amount back as it was, exit the screen and the employee's tax should return back to normal.
NOTE: Our Support Team can only assist users with deleting the transactions and will not assist with the take-on process. If you require assistance with the take-on, you will need to book a consultation with a Sage Business Partner Consultant.