Summary
Description
There are various errors that could populate if the reimbursive travel transactions and the financial value on the payslip do not reconcile YTD. This could require that the transactions be deleted and a take-on done.
Resolution
NOTE: Prior to Release 5.7a, the VIPSD (Service Desk) password was required to be able to delete transactions. As from Release 5.7a, any user with access to the Reimbursive Travel (RT) screen on the Payslip (PS) screen is able to delete Year-to-date (YTD) transactions for an employee
CAUTION: Deleting the Year-to-date (YTD) Reimbursive Travel (RT) transactions, will remove the transactions from the employee's payslip, 12-month report and History Report.
- Prior to deleting the transactions, please print the Reimbursive Travel report.
- From the Main Menu of a company: History > Reports > Reimbursive Travel
- Print all months and choose to include terminations. This report will list all transactions needed for the take-on.
- Select to access the Payslip screen of the employee then click on the RT button. Then click on the Delete button and you will have an option to delete all transactions. After all transactions have been deleted for all employees, proceed to load each transaction again, as per the Reimbursive Travel report.
- Capture the transactions on the payslip screen by clicking in the amount column on the Reimbursive travel line
- If the earning defintion (ED) line is setup as "Not Calc", you will beable to capture the transactions on the actual RT screen.
- For guidance on how to do a take-on for reimbursive travel, click here
NOTE: There are instances where corrections result in a significant increase in an employee's tax. The cause of this is due to an incorrect increase in the employee's YTD earnings. To correct this, simply access the employee's History (HS) Screen, on the earnings tab, remove the salary for any month between March and February (must be a month that forms part of the tax year), exit the HS screen, go back and put the salary amount back as it was, exit the screen and the employee's tax should return back to normal.
- Remember to load a contra entry as a deduction to offset the take-on amount as you do not want to pay the employee for these transactions again.
NOTE: Our Support Team can only assist users with deleting the transactions and will not assist with the take-on process. If you require assistance with the take-on, you will need to book a consultation with a Sage Business Partner Consultant.