Removing documents from hold - post year end

You’ll learn how to remove documents from hold in Sage 50cloud Pastel.

Here you take Customer/Supplier documents off hold after processing the year end.

(Only available from Version 12 upwards).

 

1. Click Process and then On-Hold Assistant.
    NOTE: Only the documents types with open batches will be available for selection. 
2. Select the documents you want to take off hold.
3. Click Next and select the customers or suppliers whose documents you want to take off hold.
4. Click Next and all batched documents will display.
   • You can choose to display documents per user.
   • You can view All, On Hold or Not on Hold documents.
5. Select the documents you want to take off hold.
6. Click Process.

 NOTE: Documents taken off hold after processing a year end, Sage 50cloud Pastel updates them in period one of the new financial year. Ensure you check the date and period are correct before you update these documents.