Frequently Asked Questions - Year End related questions in Sage 50cloud Pastel Accounting

Frequently Asked Questions - Year End related questions in Sage 50cloud Pastel Accounting

What should I do if the Year End Assistant hangs or I receive the program state: Not Responding?

Wait for the Year End process to complete. Depending on the size of your data the Year End process may take some time to complete and it may appear that the Year End Assistant has hung, or you may receive the system state ‘Not Responding’. Do not end the process, close Sage Pastel or restart the PC as this could result in data corruption.

What should I do if there is power failure whilst the Year End process is running?

Restore your Pre-Year End backup and re-run the Year End. 

TIP: It is recommended that all workstations, servers and switches using Sage Pastel Accounting are plugged into UPS units (Uninterrupted Power Supply units). This will allow you time to close Sage Pastel Accounting correctly on all machines. 

Can I print my previous year Financial Reports after the Year End process has been run? 

Yes. When printing your reports, make sure that you uncheck the This Year check box as shown below:

Can I process the Year End if errors are detected when running the Pre-Year End Data Integrity?

It is recommended to get all errors detected when running the Data Integrity fixed before the Year End is run. Please contact the Sage Pastel Support Desk for assistance.
                         

Can the Foreign Currency Revaluation be processed for last year after the processing Year End?

It is important that the foreign currency revaluation is processed before the year end is done. Once a year end is complete, you cannot run the revaluation for any period in the previous financial year. The Foreign Currency Revaluation will, depending on the exchange rates, calculate either a profit or a loss. These values will in turn affect the Trial Balance and the Income Statement reports.

Can I process my Year End Stock Take after the Year End has been run? Yes, you can process a stock take in period 12 of last year

A stock take is chronological therefore if you have updated transactions types that affect inventory quantities in the new financial year before your Year End Stock Take is run, this could have a negative impact on your Year End Stock Take.

Can I process a Bank Reconciliation for last year?

You can process a bank reconciliation for this and last year i.e.2 years.

What happens to documents that are on hold before and after year end?

Documents placed on hold before the Year End is run will be moved to the first period of new financial year, after the Year End has been processed the dates on these documents will remain the same and will need to be manually changed to avoid ‘Out Of Period’ processing before updating the documents.

Can I process transactions in the previous year once the Year End Process has been run?

You can process journals, Cashbooks and Bank Reconciliations for last year. 

• On the Process Cash Books screen click on Settings
• Untick This Year Transactions as shown below
  

 NOTE: Customer/Supplier Documents cannot be processed in last year.