Summary
This step determines what type of backup option was selected, to deterine the next step in resolving the error message on Sage Classic and Sage Premier.
Action
Seelct the backup option which resulted in the error message 'Backup failed'
Next Steps
Which backup option did you select?
- I selected 'Data for This Company' (to make a backup for one company only)
- I selected 'Data for All Companies' or 'Data Files for selected companies' (to make a backup of all or selected companies)
- I selected 'Full System Backup' or 'Data and Program Files (incl sub folders)' (to make a backup of the full application)