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Prepare for and install Sage 300 People updates

Created on  | Last modified on  Highlight Matches

Summary

How to prepare for and install Sage 300 People updates. It includes SQL requirements, restart guidelines, and correct setup files.

Description

Before updating Sage 300 People, install SQL command-line utilities and the ODBC driver. Restart the server to apply pending Windows updates or the update will fail. Always back up your data before proceeding. Use the correct setup file for your environment. Don't continue if the setup wizard doesn't display an Update button, as this installs a new system and stops Sage 300 People services.

Resolution

Check SQL requirements

  1. Install SQL command-line utilities and the ODBC driver.
  2. Restart the server or PC.
  3. Open Sage 300 People and upgrade the databases.

Restart for Windows updates

  • Restart the server to apply pending Windows updates before installing Sage updates.

Choose the correct setup file

  • PeopleSetup.exe: Updates ClickOnce, scheduler, and Web Self Service.
  • PeopleAppSetup.exe: Updates standalone PCs and users connecting via a Remote Desktop Protocol (RDP) or terminal server.

Important tips

  • Make a backup before installing updates. Click here to learn how to make a backup.
  • If the setup wizard doesn't show an Update button, don't proceed.