Summary
This article will assist you to resolve the error "Voluntary over deduction (3195) is mandatory " error received when attempting to submit the IRP5 file on e@syFile" for Sage Premier, Classic and Sage Business Cloud Payroll Professional
Description
You imported the IRP5 file, and completed the reconciliation.
When the you submit the declaration, there is a pre-submission validation error message:
Voluntary over deduction (3195) is mandatory, from 2020 this value is mandatory and must Y or N
Cause
The error indicates that the IRP5 code 3195 (Voluntary over deduction flag) is not available in the IRP5 file.
Resolution
- Ensure e@syFile is on the latest version
- Ensure the Sage software is on Release 5.3a or higher when generating the payroll file imported into e@syFile
- If you were on a previous version, you need to delete the payroll file in e@syFile and import a file generated on Release 5.3a or higher again
- If both e@syFile and Sage software were on the correct version, and the import is successful, the issue is not related to the Sage software
- As from 5.3a, all payroll files contain the code 3220 (which is N, unless the tax status is Temp/Part Time, Temporary (Director) or NonExecDirector(Temp)
- As from Release 5.3a, all payroll files contain the code 3195 (which is N, unless the Voluntary Over Deduction is ticked on the Statutory tab on the Employee Information Screen)
- In order to resolve this issue, we would recommend the following:
- Make a backup of the e@syFile database
- Uninstall the software
- Download the latest installer from the e@syFile™ Employer download page
- Reinstall the software using the new installer