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General Ledger: GL Account unavailable/missing on drop-down fields in GL Journal, cashbook batches, and Journal Transfer screens

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Summary

Learn how to fix one or more General Ledger (GL) Accounts unavailable/missing on the drop-down fields in the GL Journal, cashbook batches, and Journal Transfer screens, in Sage 200 Evolution.

Description

This article discusses how to fix the following issue: 

One or more General Ledger (GL) Accounts are unavailable/missing on the drop-down fields in the GL Journal, cashbook batches, and Journal Transfer screens, in Sage 200 Evolution. 

For instance, the Insurance account is missing on the Account drop-down field on the GL Journal batch screen. 

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Resolution

Apply the following steps to resolve the above issue: 

1. Go to General Ledger | Maintenance | Accounts.

2. Find and open the GL account.

3. Select the Allow Journals option and click the OK button at the bottom to save the change. 

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4. Repeat the same steps for all other relevant accounts.

5. The above issue should now be resolved.