Summary
To have a successful Year-End or Mid-Year submission, you need to ensure that you have entered all your employee validations in Sage Business Cloud Payroll.
Description
Incomplete Employee Validations will hinder you from proceeding with your Year end or Mid-Year submissions
Resolution
On your Sage Business Cloud Payroll (SBCP) home screen:
- Click the Employee tab
- Click Employee details
- Select the employee that has an orange validation icon on the right-hand side of their name:
If the selected employee's information is incomplete, there will be a green button called IRP5 Validations on the top right-hand side:
- Click IRP5 Validations
- A pop-up window will appear over the IRP5 Validation button, every validation in the pop-up's field will also become highlighted in red so you can easily find and complete fields:
- Complete all highlighted fields.
- Once all highlighted fields have been accurately completed, click Save on the bottom right-hand side.
TIP: View which employee details are mandatory here. The fields are sensitive to special characters (@#$%*&!) - Ensure that if you are getting a validation message on a field that has been completed, there are no special characters or spaces (between telephone numbers) in this field.