Creating a 'Full System Backup'

A full system backup creates a copy of everything in the VIP directory, including all subfolders. Use this option whenever installation instructions refer to a full system backup.

Access the backup options

1. Log in to any of your payroll companies.
2. From the Main Menu of the company, go to Utilities, then select Backup.
3. Choose Full System Backup or Data Files and Programs (Incl All Sub Folders).

Configure the backup settings

1. Confirm the From Directory:
   • Displays the location of your system directory

2. Review the To Directory location:
   • Browse to the folder where you want to save the backup
   • Confirm the destination folder exists
   • Ensure there's sufficient space in the destination drive
   • The folder can't be within the system directory
   • Avoid spaces in the folder name
3. Review the Backup File Name:
   • The system automatically allocates a filename - we recommend keeping it
   • Avoid spaces in the backup filename

Start the backup process

1. Click Continue.
2. An on-screen message will confirm the backup location. Select Yes to proceed.
3. A Command Prompt (CMD) will appear, indicating the backup process has started.
   • Don’t close the screen or interrupt the process
4. An on-screen message will confirm once the backup is successful.

Unlock more value with add-on modules for your payroll

Available modules: Leave, Personnel History, General Ledger, Skills, Sage Self Service, Loans, Employment Equity and Job Costing.

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Error: 'Backup Failed'