A 'Status 99' error on a file occurs when the system can't read or write to a data file. The error references a specific file the issue relates to. This indicates that another process or user is accessing the file. 

• The file referenced in the error message is in use by another user or process.
• Some processes require exclusive access to specific files.
• A lost connection to the database can also lock files.

1. Confirm the file mentioned in the error message.
2. Ensure no other user is accessing the payroll.
3. Ask all users to log out of the payroll application.
4. Retry the process after confirming exclusive access.
5. If the file remains locked, you'll need to reset the user to release any locked data files:
   • Resetting users