'Latest Version Activated' Health Status warning
Description
Cause

The system can't validate the installed version with the Sage Network. 

Resolution

To resolve the health status warning indicating you've installed the latest version:

  1. Close the payroll system.
  2. Start Sage Connected Services manually.
  3. Select the hidden icons button on the Taskbar.
  4. Right-click on the Sage Connected Services icon (green S).
  5. Select Options. 
  6. Select Test Connection.
    The connection needs to be successful.
  7. Open the payroll system, then access the company.

The Health Status updates with a green tick to confirm you're on the latest version.

NOTE:

If the issue persists, contact the Sage Customer Support team.


[BCB:416:ZADK - Sage Payroll Advanced form (upsell):ECB]

 

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