ERROR: 'Backup failed'
Description

The 'Backup failed' message appears when the payroll backup utility can’t complete a backup for the selected option.
The message appears immediately when starting the process or after the process runs for a while.

The error message appears immediately

Review system‑level technical issues that can block backup creation, such as environment or access problems.
Follow our guide to solve the error:

The error message appears after running a while

Check for files the system can’t access during the backup process. 
Follow our guides to solve the error:

[BCB:416:ZADK - Sage Payroll Advanced form (upsell):ECB]