In-app Chat:

1. Click the Chat icon on any page of your application

1. Enter your details and start chatting with a support representative.

Direct Chat links:

1. Contact the Customer Support teams by selecting one of the links below:
   • Payroll Product Support
   • Finance Support
   • InfoSlips Support 
2. Enter your details and start chatting with a support representative.

Live Chat on the Sage Customer Portal:

1. Visit the Sage Customer Portal website.
2. Log in with your credentials (Site Code, email address and password).
3. Click the Chat icon.
   
4. Select the Department. 
5. Enter your details and start chatting with a support representative.

Direct Log a query link:

1. Open this link to submit your query.
2. Complete the webform and click submit to send the details to the Customer Support team.

 CAUTION: Use the correct Site Code to link the query to your account.  

Log a query on the Sage Customer Portal:

1. Go to the Sage Customer Portal website.
2. Log in with your credentials (Site Code, email address and password).
3. Click Support, then Log a Query.
4. Complete the webform and click submit to send the details to the Customer Support team.

1. Call our customer support line at 086 123 7243.
2. Have your Site Code ready to connect to the correct team for faster assistance.

 TIP: How to enter your Site Code when contacting Sage Customer Support.