Solution Properties
Solution ID:
250304061244873
Last Modified Date:
Thu Sep 04 13:47:23 UTC 2025
Taxonomy Path:
Case category//How do I...//processing
Author:
[email protected]
How to contact Customer Support for Sage VIP Classic and Premier
Description

If you need assistance with Sage VIP Classic and Premier, there are different ways to get in touch with our Customer Support team.

Cause
Resolution
  • Direct Chat links:
  • Live Chat on the Sage Customer Portal:
    • Visit the Sage Customer Portal website.
    • Log in with your credentials (Site Code, email address and password).
    • Click the Chat icon.
      Chat icon
    • Select the Department. 
    • Enter your details and start chatting with a support representative.

▼ Contact us via Live Chat

Direct Chat links:

  1. Contact the Customer Support teams by selecting one of the links below:
  2. Enter your details and start chatting with a support representative.

Live Chat on the Sage Customer Portal:

  1. Visit the Sage Customer Portal website.
  2. Log in with your credentials (Site Code, email address and password).
  3. Click the Chat icon.
    Chat icon on the Sage Portal.
  4. Select the Department. 
  5. Enter your details and start chatting with a support representative.
▼ Submit a query online (webform)

Direct Log a query link:

  1. Open this link to submit your query.
  2. Complete the webform and click submit to send the details to the Customer Support team.

 CAUTION: Use the correct Site Code to link the query to your account.  

Log a query on the Sage Customer Portal:

  1. Go to the Sage Customer Portal website
  2. Log in with your credentials (Site Code, email address and password)
  3. Click Support, then Log a Query
  4. Complete the webform and click submit to send the details to the Customer Support team
▼ Contact us telephonically
  1. Call our customer support line at 086 123 7243.
  2. Have your Site Code ready to connect to the correct team for faster assistance.

 TIP: How to enter your Site Code when contacting Sage Customer Support. 

 

[BCB:406:ZADK - Add modules SBCPP:ECB]

 

Steps to duplicate
Related Solutions