1. Log in to the Sage Portal.
2. Select Support then Log a Query.
3. Go to the dropdown list under What type of service do you require, then select Support. 
4. Complete the form:

   • Choose the type of query you want to log
   • Check the details that pre-populate from your Sage Portal profile
   • Change any details if you need to, for example, the product
   • Enter your query or request in the relevant fields
   • Complete all fields marked with an asterisk *
   • Attach one or more files if you need to
5. Select Submit.
   You'll receive an email with a reference number for your query.

Reset your Sage Portal password

Maintain access permissions for users on the Sage Portal