Log in using 2-factor authentication without the Sage Verify app
Description
2-factor authentication (2FA) adds an extra layer of security to your Sage account. When you enter your username and password to log in, a prompt asks you for a six-digit verification code.
If you use a third-party authentication app, such as Microsoft authenticator or Google authenticator, continue to follow this article.
NOTE:
Sage Verify makes it easier to authenticate by delivering notifications that you can tap and approve. Find out more in the what is the Sage Verify mobile app article.
Check the authentication method you selected when you set up 2FA for your six-digit code:
Sage Verify - this app can create six-digit login codes. If you set up 2FA with Sage Verify but you didn't enable push notifications, open your app to view the code
Third-party authenticator app - open your authenticator app to view the six-digit code
TIP:
Third-party apps won't send you a notification automatically; you must open the app to see your code. Only the Sage Verify 2FA app sends login notifications.
Text message - you receive a new text message to your registered number with your six-digit code
Phone call - you receive a phone call to your registered number. Answer the call to hear your six-digit code
Enter your six-digit code to the log-in screen.
Click Continue to log in.
If you're using a private device, you can select the Remember me on this device for 30 days option. This option prevents you from receiving a 2FA prompt for 30 days after you select it.
Difficulty authenticating
If you don't have access to your six-digit code, use your recovery key or backup method. For example, you've lost your phone, or you're not receiving codes.
