| Manage access of your payroll users on the Sage Portal |
Description | Add, edit or disable users to access the Sage Portal. This also allows user to contact Sage Customer Support on your account. |
Resolution | Access 'Maintain Site User Access': - Log in to the Sage Portal.
- Select My Account from the main menu.
- Choose Maintain Site User Access.
Maintain Site User Access: - Only a Default (Admin User) can change access to the Sage Portal
 TIP: Review your users regularly. Remove users who left your company, and add new users who join your company. - Add user
- Click Add user.
- Complete the user's details.
- Click Submit to save.
 - Edit user
- Click Edit.
- Change existing user's details.
- Click Save changes.
 - Disable user
- Click Disable.
- Click OK.
- Onsceen message confirms 'User successfully disabled'.
- Click OK.
NOTE: Disabled user accounts can't access the Sage Portal.
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