Google Chrome

1. On your computer, hold Ctrl + Shift + Delete or if you use Mac, hold Command + Shift + Delete.
2. Select All Time in the drop-down Time Range box.
3. Select all the tick boxes and click Delete data.
4. Close and open your browser and log in again.

Microsoft Edge

1. Hold Ctrl + Shift + Delete.
2. Select All Time in the drop-down Time range box.
3. Select all the tick boxes and click Clear.
4. Close and open your browser and log in again.

Safari

1. Click Safari in the upper left corner of the screen.
2. Click Preferences and select the Privacy tab.
3. Click Manage Website Data and click Remove All.
4. Click Remove Now.
5. Close and open your browser and log in again.

Mozilla Firefox

1. On your computer, hold Ctrl + Shift + Delete or if you use Mac, hold Command + Shift + Delete.
2. Select Everything in the When drop-down box.
3. Select all the tick boxes and click Clear.
4. Close and open your browser and log in again.

If you still have issues, check if there's an update on our Status Page.