Can I print to a dot-matrix printer on Sage Payroll Professional?
Description

Sage Payroll Professional allows you to print or export reports and user-defined payslips in specific formats. However, there are limitations when using dot-matrix printers.

Cause
Resolution
  • The system only allows downloads in PDF or ASCII file formats when printing
  • Browsers don't support direct printing to a dot-matrix printer when generating payslips or reports
  • All printing use A4 page size, and won't fit dot-matrix paper sizes that differ
  • There's no hardware configuration screen. As result, the system is unable print directly to a dot-matrix printer

NOTE: Due to the system design, we don't recommend to use dot-matrix printing when using Sage Payroll Professional.

Steps to duplicate
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