Sage Bank Feeds Overview
Sage Bank Feeds have the following structure when you onboard:
Organisation
A new organisation is created that is linked to your CustomerID (extracted from your license key in the Common database).
Each customer can only have 1 Organisation.
Company
Unlimited companies are created against an organisation.
Currently there is a limitation in Sage Bank Feeds that companies may not share the same bank account
For this reason, there will only be one bank feeds company linked to the organisation. All branches and evolution companies that are linked to the same CustomerID will share 1 organisation and 1 company.
Bank Account
The bank feeds company can have multiple bank accounts
The bank account is registered against the Organisation, but linked to the company
The account is created against the company and added to the organisation list.
A bank account can only be linked to one company in that organisation list
You cannot share bank accounts between companies. For example, if you create a company and link to your FNB Cheque account, you cannot log into a different company, linked to the same organisation, and link to the FNB Cheque account. You can create a new organisation and company and link to that FNB Cheque account. This is because that bank account will not be in the new organisation list.
Bank accounts are linked to GL Accounts in Evolution
To remove a bank account from the GL Account, the bank account must be deleted. Sage Bank Feeds will change the bank account status to cancelled.
In this case, you will not be able to retrieve transactions for that bank account. Be careful when linking the same bank account to different GL Accounts inside the same company.
If you delete the bank account on one GL Account, the other GL account will not be able to retrieve transactions anymore. After a period, Sage Bank Feeds will remove that bank account and all its transactions.
After removing that bank account, you can set it up again. It will be a new bank account in Sage Bank Feeds with new links, even if it is to the same physical bank and account like FNB Cheque.
There cannot be 2 setups to the FNB Cheque account in the same organisation.
Admin Email: This email is setup on Sage Bank Feeds the first time an Organisation is setup on Sage Bank Feeds. The admin email address cannot change. To change this, a call must be logged with Customer Services
Onboarding: This is the process of signing up to Bank Feeds for the first time