Solution Properties
Solution ID:
200915094654300
Last Modified Date:
Mon Jun 09 19:40:50 UTC 2025
Taxonomy Path:
Case category//I have a problem with...//my data rebuild/repair/conversion
Author:
[email protected]
Manual Extraction - Using 7zip
Description
Cause
Resolution
  1. Close Payroll.
  2. Open file explorer and locate the zipped folder backup that needs to restore.
  3. Right-click on the zipped folder, select 7zip.
  4. Select Extract to, for example Extract To "ADMINP(20250404_1158_31032025_20261)"  field, type in C:\Payroll\Company Short Name. 
    • Remove the P, the brackets and the date at the end of the company short name.
    • Company Short Name is the eight-digit folder name. Make sure the entered name matches the original backup file name.
  5. Select OK.
  6. Open your Sage Pastel Payroll program.
  7. Add a company.
  8. Go to File then Open.
  9. Select your company and press OK.
  10. Your company will now open.
Steps to duplicate
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