How to replace a backup in the archive and apply changes made
Description

You can replace the existing backup with a new one where you've made changes. These changes, however, won't apply to your live payroll company.

Cause
Resolution

Log in to the application

  1. Go to Sage Payroll Professional.
  2. Click Log in.

Retrieve the backup

  1. On the Active Payroll Subscription screen, locate your Site Code.
  2. Click 'More actions'.
  3. Select Retrieve Backup.

 NOTE: You'll have this option available if you haven't retrieved a backup already. 

  1. On the Retrieve Backup screen, select the company.
  2. A list of all available backups display.
  3. Locate the backup you need, and click Retrieve under Actions.
  4. You'll return to the Active Payroll Subscription screen.
  5. Under Retrieved Backups, click the backup name.
  6. Select Launch to access the backup.

Return and replace backup in archive

  1. Close the company when you've completed viewing/changing.
  2. Return to the Active Payroll Subscription screen.
  3. Under Retrieved Backups, click the backup name.
  4. Select to Return old Backup in the archive and apply all changes made.
  5. Review the onscreen message.

  1. Select Apply Changes.
  2. The onscreen message confirms the system completed the process.

 NOTE: Any changes you've made in the backup won't affect the live company - you've only change the information in the specific backup. 

 

 

 

 

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