| | How to replace a backup in the archive and apply changes made |
| Description | You can replace the existing backup with a new one where you've made changes. These changes, however, won't apply to your live payroll company. |
| Resolution | Log in to the application - Go to Sage Payroll Professional.
- Click Log in.
Retrieve the backup - On the Active Payroll Subscription screen, locate your Site Code.
- Click 'More actions'.
- Select Retrieve Backup.
NOTE: You'll have this option available if you haven't retrieved a backup already. - On the Retrieve Backup screen, select the company.
- A list of all available backups display.
- Locate the backup you need, and click Retrieve under Actions.
- You'll return to the Active Payroll Subscription screen.
- Under Retrieved Backups, click the backup name.
- Select Launch to access the backup.
Return and replace backup in archive - Close the company when you've completed viewing/changing.
- Return to the Active Payroll Subscription screen.
- Under Retrieved Backups, click the backup name.
- Select to Return old Backup in the archive and apply all changes made.
- Review the onscreen message.
 - Select Apply Changes.
- The onscreen message confirms the system completed the process.
NOTE: Any changes you've made in the backup won't affect the live company - you've only change the information in the specific backup.
|
|