| Description | Unless you've disabled Automatic Backup (not recommended), Payroll will require a backup before moving into September for Bi-Annuals. |
Resolution | Ensure that you are in the company that you wish to back up and follow the steps below: - Go to File then Back up.
- Select the directory on your computer where Payroll must save the backup.
We recommend you save your August backup in a separate folder as below. - Click New Folder
- Name the folder 'August Backup 2025/26'
- Click Create then Process
NOTE: Naming your folder 'August Backup' makes it easy to find later— if you need to restore.
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