How do I import a new or missing company to my Company Listing Screen?
Description
Cause
  • This is a new company which has been extracted to to you payroll directory
  • The company disappeared from your list of companies due to environmental causes

 

Resolution

How to import the company

  • Ask all the other users to log out of the payroll application while you are importing the company.
  • On the list of companies click on Add Co
  • Click on Import a company
  • Then select the company number that you want to import
  • You will receive a message to confirm that you will be importing the correct company. Click on Yes
  • The company will  appear on your list of companies.
  • Please confirm that the date and company name is correct. If it is incorrect please contact support for further assistance.

CAUTION: If you import a company on a different version, the company data will be updated and converted to the latest version (if compatible), or will inform you that you are on the incorrect version and will not allow you to access the system

 

Steps to duplicate
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