| | Flag employees for manual tax certificates |
| Description | To issue tax certificates manually instead of automatically, flag employees for manual tax certificates. You can flag one employee or multiple employees using a user-defined batch. Verify employee details and tax records before making changes. |
| Resolution | Flag a single employee for manual tax certificate - From the Navigation pane, expand Employee Management.
- Select Employee.
- Choose the applicable employee.
- Select Employee Detail.
- Select Tax Definition.
- On the applicable tax record, tick Manually Issued.
- Save the changes.
Flag multiple employees using a user-defined batch - Set up a user-defined batch (see the guideline on how to set up, verify, and process a batch).
- On the Field Selection page:
- Expand Employees.
- Expand Employee Tax.
- Select Manual Issue.
- Change Manual Issue to TRUE for employees who need manual certificates.
- Import the batch into the system:
- From the Navigation pane, expand Utilities.
- Expand Batches.
- Select Batch Instance Management.
- Click Create New Batch.
- In the batch wizard, click Next.
- Select the template created in the user-defined batch.
- Make any layout changes if needed.
- Click Next.
- Browse to the saved file and import it.
- Confirm the message showing the number of employees included.
- Map the fields to the sheet with the correct information.
- Click Next, then Finish.
- Verify and process the batch (see the guide on batch processing).
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