Click on Customers…Debtors Manager…Outstanding Invoices Workflow and follow these simple steps:

1. Click on the Pencil button to edit the communication template used to generate customer communication(s).
2. Update the Subject and/or Body of the Email.
3. Click on Save.

Note: Sage Accounting allow you to customize the email of each additional Action you add to the Outstanding Invoices Workflow, thus allowing you to increase the forcefulness of your Email in the workflow.