Who is a Super User?
Description

The system requires at least one Super User to be defined as the Super User has all the main user functionality that normal users do not have. A ‘*’ in front of the User Name indicates that the user is a Super User.

Cause
Resolution

The user flagged as a Super User, will be the only user that will be able to administer the Access Control on the System.


The Super User is the only person that:

  • Can add new users on the system;
  • Can make changes to a user’s access on the system
  • There can be more than one Super User in a directory, with different access if required.
  • Only one Super User at a time should access the Global Access Control Screen and all users should be out of the system while the Super User amends the Access Control.
  • The Super User is the only user who has access to the Global Access Control Screen.
  • Synchronizing of passwords can only be done by the Super User.
  • A Super User can allocate Zone Codes within companies on behalf of other users.
  • A Super User does not have to be linked to all companies in the directory, and there can be more than one Super User per directory.
  • Each Super User’s access needs to be defined. Therefore the Advanced Tabs must be flagged as required.
  • A Super User does not automatically have full access to all companies and all areas.

NOTE: A Super User cannot be deleted.

 

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