• Access the backup from your Subscription/Landing Page, alongside the applicable Site Code under Actions 

 

• Click the three dots next to the launch button of your subscription and select Retrieve Backup

 

 

• Select the company from the drop-down list.
• Select the applicable backup from the available list. All backups display the type of backup made, date and time stamp.
• Retrieving the backup could take a little time, based on the size of the data. 

NOTE: Retrieving backups from the archive won't impact on your live data and can be accessed separately. You can only retrieve one backup from the archive at a time. 

 

When you retrieve the backup the <Retrieve Backup> button changes to <The Backup Name> with four options available to you:

• Launch Backup: Launch the backup data in a system to view
• Return Backup to the archive and discard all changes made: Close the backup, no impact on Live system or backup file, as you don't replace any data
• Replace old Backup in the archive and apply all changes made: Not recommended, but an option - replace the original backup with all changes made
• Replace Backup in your live data with this backup's data: This option overwrites the live data with the data of this backup - use with caution

NOTE: The system prohibits the retrieve and restore of backup data into the live data where the backup is for a previous tax year. Contact Sage Customer Support if you need any assistance.