| | How to retrieve and view a backup |
| Description | Retrieve a historic payroll company backup to view the data as at the time you created the backup. This gives you a view to compare the information between pay periods. |
| Resolution | Step 1 Retrieve the backup to replace the live data - On the Active Payroll Subscription screen, click More actions.
- Choose Retrieve backup.
- Select your company from the dropdown list.
- Locate the backup from the list.
- Click Retrieve under Actions.
- You'll return to the Active Payroll Subscription screen.
NOTE: Retrieving a backup doesn’t affect your live data. You can only retrieve one backup at a time. Step 2 Launch the backup - On the Active Payroll Subscription screen, click the company backup in the Retrieved Backups column.
- You have the following options available:
- Launch Backup: Open the backup in a separate system to view the data
- Reset users: Unlock any file in use (if needed)
- Return Backup to the archive and discard all changes made: Close the backup without affecting the live system or backup file
- Replace old Backup in the archive and apply all changes made: Replace the original backup with any changes made
- Replace the company in my live data with this backup's data: Overwrite your live data with the backup data
- Click Launch to access the payroll.
[BCB:395:ZADK - Sage Intacct form (upsell):ECB] |
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