Please ensure your “Region and Language” settings in the “Control Panel” for Windows are set to English South Africa, United States, or United Kingdom with the details below. 

If you are using a Windows 8 or Windows 10 operating system, Drag your mouse to the right-hand corner of the computer screen > the bar will appear from the right-hand side > select Settings > then Control Panel (view by large icons and not by category) > select Region. 

The screen below will appear once you have completed the appropriate steps described above. 

As highlighted above, make sure you have selected the appropriate language under “Format:” In this example, we have chosen English (United Kingdom). 

Then select the “Additional settings…” option. The screen below displays. 

Select the Numbers tab. Apply a full stop to the field “Decimal symbol:” and “List separator:” by typing a full stop into the field as highlighted in the screen above. Then click on “Apply”. 

Click on the Currency tab. 

Apply a full stop to the field “Decimal symbol:” by typing a full stop in to the field as highlighted above. Then click on “Apply” and then “OK”, and, on the following screen, “Apply” and “OK” again. 

Thereafter, attempt to open Accounting. 

All should be fine once you have completed the above. 

However, if the error re-appears, you may reset the current Region and Language settings by selecting the “Reset” button as highlighted in the screen below. 

If, however, this still does not resolve the error, you may restart the computer and then attempt the above again. If the error persists, change the language on the screen below to another English language. Try the language that was not used from the options of English South Africa, United States, and United Kingdom (as highlighted below) and then repeat the guidelines as described above.