How do I clear Employee Validations?
Description

Incomplete Employee Validations will hinder you from proceeding with your Year end or Mid-Year submissions

Cause
Resolution

On your Sage Business Cloud Payroll (SBCP) home screen:

  1. Click the Employee tab
  2. Click Employee details
  3. Select the employee that has an orange validation icon on the right-hand side of their name:

If the selected employee's information is incomplete, there will be a green button called IRP5 Validations on the top right-hand side:
           

  1. Click IRP5 Validations
  2. A pop-up window will appear over the IRP5 Validation button, every validation in the pop-up's field will also become highlighted in red so you can easily find and complete fields:
  3. Complete all highlighted fields.
  4. Once all highlighted fields have been accurately completed, click Save on the bottom right-hand side.

TIP: View which employee details are mandatory here. The fields are sensitive to special characters (@#$%*&!) - Ensure that if you are getting a validation message on a field that has been completed, there are no special characters or spaces (between telephone numbers) in this field. 

Steps to duplicate
Related Solutions