How do I validate company information?
Description

Incomplete Company Validations will hinder you from proceeding with your Year-end or Mid-Year submissions  

Cause
Resolution

On your Sage Business Cloud Payroll (SBCP) home screen:

  1. Click the Company tab.
  2. Click Company details.
  3. If the company information is incomplete, there will be a green button called IRP5 Validations on the top right-hand side:

  4. Click IRP5 Validations.
  5. Immediately a pop-up window will appear underneath the IRP5 Validation button, every validation in the pop-up's field will also become highlighted in red so you can easily find and complete these fields:

  6. Once all of the highlighted fields have been accurately completed, you can click Save on the bottom right-hand side.

TIP: View the mandatory company fields that need to be entered here. The fields are sensitive to special characters (@#$%*&!) - Ensure that if you are getting a validation message on a field that has been completed, there are no special characters or spaces (between telephone numbers) in this field.

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