| Importing customer and supplier documents |
Description | You can create the batch in excel as a .csv file and then import the .csv excel file into Sage 50cloud Pastel. While importing a .csv file is quicker, you'll need to make sure that you've created the import file in the correct layout. NOTE: Don't input special characters on the import file, for example, “$@!’
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Resolution | There are 2 types of records: The header appears first, followed by the details for that record. Refer to article Sample Demo Document Import File (for Customer or supplier documents) for guidance. Before creating a csv file in Excel - Go to Setup then Periods.
- The Per column represents your periods in a .csv file.
- Make a note of the Start and End dates for the Per column.
- Click OK.
Before importing the batch file - Open Excel.
- You'll have 1 line for the header followed by the number of detail lines necessary.
- Details line = lines on the document
- Enter the necessary fields as per the layout file.
- Select the date fields in column G and U.
- Right-click and select Format Cells.
- Select the Number Tab and click Custom.
- Under Type, enter dd/mm/yyyy and click OK.
- Click File then Save As.
- Select where you wish to save the .csv file.
- Enter a name for the file, for example, Supplier doc 2025.csv.
- On the option Save as Type, select the option CSV (Comma delimited)(*.csv).
Importing a customer/supplier documents - Select Process Customers/Suppliers.
- By Document Type select the document you wish to import.
- Click Batch button and select Import.
- Click the magnifying glass and go to your saved .csv file.
- Select the file and click Open.
- Click Process.
- A message will display with the number of documents imported, click OK.
NOTE: While Sage 50cloud Pastel ignores the document numbers you've entered on the .csv file, you'll still need to enter them or the import will fail.
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