System requirements
Description
Cause
Resolution

 

Workstation

Server

HARDWARE

 

 

Minimum

Core i3, i5, i7 Intel Processor 

Core i3, i5, i7, i9 Xeon Intel Processor 

Recommended

Core i3, i5, i7 Intel Processor 

Core i3, i5, i7 Intel Processor 

Software 

https://pastelupdate.sagesouthafrica.co.za

https://pastelupdate.sagesouthafrica.co.za

RAM

 

 

Minimum

8GB

16GB

Recommended

8GB

16GB, add 2GB for every extra user that accesses the server

SCREEN RESOLUTION

 

 

Minimum

Maximum 

1024x 768

Sage 50c doesn't support 4K

1024x 768

Sage 50c doesn't support 4K

OPERATING SYSTEM

 

 

Supported Operating Systems

Windows 10 Pro

Windows 11 Pro

 

Windows 10 Pro

Windows 11 Pro

Windows Server 2016, 2019, 2022

NETWORK

 

 

 

NO Wireless network in advised or Supported 

NO Wireless network in advised or Supported 

Apple Mac Laptop

Sage 50c Pastel doesn't run on Apple Mac Laptop Sage 50c Pastel doesn't run on Apple Mac Laptop

 

   

UPS 

Uninterruptible Power Supply (UPS) to prevent damage from power loss and common electric occurrences. Example: load shedding.

Uninterruptible Power Supply (UPS) to prevent damage from power loss and common electric occurrences. Exaomle: load shedding.

 

 

MICROSOFT OFFICE 365 SYSTEM REQUIREMENTS

Business Premium only

 

Browser

 

Safari, Chrome, Firefox, Microsoft Edge

Internet Explorer 11 isn't supported 

Mobile devices

Sage 50c Pastel Partner no longer works on any mobile device. 

Windows

Office Mobile applications (Word, Excel, PowerPoint, OneNote, Outlook Mail, Outlook Calendar) require Windows 10.
Email 

Only Microsoft 365 Desktop or 2016.

Gmail, Yahoo, Thunderbird and any other online email aren't supported 

 

 NOTE: Windows Home Editions don't support multiuser environments.

 

 NOTE: Windows XP, Windows 7, Server 2003 and Server 2008, 2012 R Operating System - NO LONGER SUPPORTED. 

Steps to duplicate
Related Solutions