A full system backup creates a copy of everything in the VIP directory, including all subfolders. Use this option whenever installation instructions refer to a full system backup.
CAUTION:
All users need to exit the system before starting the backup process.
Cause
Resolution
Access the backup options
Log in to any of your payroll companies.
From the Main Menu of the company, go to Utilities, then select Backup.
Choose Full System Backup or Data Files and Programs (Incl All Sub Folders).
Configure the backup settings
Confirm the From Directory:
Displays the location of your system directory
CAUTION:
The directory path needs to display a drive letter otherwise your backup won't be successful. To resolve this issue: Set a mapped drive as a trusted site.
Review the To Directory location:
Browse to the folder where you want to save the backup
Confirm the destination folder exists
Ensure there's sufficient space in the destination drive
The folder can't be within the system directory
Avoid spaces in the folder name
Review the Backup File Name:
The system automatically allocates a filename - we recommend keeping it
Avoid spaces in the backup filename
Start the backup process
Click Continue.
An on-screen message will confirm the backup location. Select Yes to proceed.
A Command Prompt (CMD) will appear, indicating the backup process has started.
Don’t close the screen or interrupt the process
An on-screen message will confirm once the backup is successful.