A 'Data for All Companies' backup include the data for all companies and system-wide files. The system-wide files include setup and data for add-on modules.
CAUTION:
All users need to exit the system before starting the backup process.
Cause
Resolution
Access the backup options
Log in to any of your payroll companies.
From the Main Menu of the company, go to Utilities, then select Backup.
Choose Data for All Companies.
Configure the backup settings
Confirm the From Directory:
Displays the location of your system directory
CAUTION:
The directory path needs to display a drive letter otherwise your backup won't be successful. To resolve this issue: Set a mapped drive as a trusted site.
Review the To Directory location:
Browse to the folder where you want to save the backup
Confirm the destination folder exists
Ensure there's sufficient space in the destination drive
The folder can't be within the system directory
Avoid spaces in the folder name
Review the Backup File Name:
The system automatically allocates a filename - we recommend keeping it
Avoid spaces in the backup filename
Start the backup process
Click Continue.
An on-screen message will confirm the backup location. Select Yes to proceed.
A Command Prompt (CMD) will appear, indicating the backup process has started.
Don’t close the screen or interrupt the process
An on-screen message will confirm once the backup is successful.