At what point does the error message 'Backup Failed' appear onscreen?
- The error message appears immediately, when I press 'Continue' to start the backup process
- The backup process runs for a while before stopping with the error
Which backup option did you select?
- I selected 'Data for This Company' (to make a backup for one company only)
- I selected 'Data for All Companies' or 'Data Files for selected companies' (to make a backup of all or selected companies)
- I selected 'Full System Backup' or 'Data and Program Files (incl sub folders)' (to make a backup of the full application)
Africa
Asia
Australia
Canada
France
Ireland
Kenya
Nigeria
Portugal
Spain
United Arab Emirates
United Kingdom
United States
Germany